The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
Customer Notice TTHM Violations 2022-12-16Recently, the City of Nacogdoches (City) and the Angelina & Neches River Authority (ANRA) began a conversation about the possibility of ANRA acquiring the Central Heights water system, which is owned and operated by the City of Nacogdoches. The portion of the City’s water system in Central Heights currently services approximately 363 connections. The City has indicated that this portion of the water system has reached its service capacity regarding the number of connections it can serve with the infrastructure currently in place. The City desires to focus its attention and finances on other infrastructure-related matters inside the city limits and has expressed a desire to partner with a public entity who shares similar governmental responsibilities and a legislative mission to initiate a transfer of the water system. After several technical meetings, both the City and ANRA participated in an initial due diligence process for sharing data, conducting site visits and exploring options for moving forward.
A public meeting was held on November 17, 2022 at Central Heights ISD, and ANRA is now accepting public comments until December 16, 2022.
Handouts from the public meeting, and a comment form are available below.
Central Heights introduction and FAQ
Central Heights Project Maphandout
ANRA will host a public meeting on Thursday, November 17th at 6:00 p.m. to discuss the transfer and consolidation of the Central Heights Water System.
The meeting will be held at the Central Heights ISD Board Room at 10317 U.S. Hwy 259 North, Nacogdoches, Tx 75964
If you are a City of Nacogdoches water customer who lives in the Central Heights area, please join us for this public meeting to find out more information about the transfer and consolidation of the Central Heights Water System. We look forward to meeting you and addressing your questions and concerns!
We also invite you to join the Facebook group that we have created to encourage open dialog regarding the water system.
The Central Heights Water Customers Facebook group can be found here: https://www.facebook.com/groups/centralheightswater
The following customer notices are required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. These customer notices have also been mailed directly to every active water customer of the utility.
On Thursday, September 1, 2022, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number 0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of September 3, 2022.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If a customer wishes to contact TCEQ, they may call (512) 239-4691.
September 1, 2022
To: Prairie Grove Utilities Customers (Public Water System ID # 0030027)
Subject: BOIL WATER NOTIFICATION
Due to water main break that resulted in low water pressures, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number 0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTICE RESCINDED
On Wednesday, August 24, 2022, the Texas Commission on Environmental Quality (TCEQ) required the Holmwood Utilities public water system (PWS ID Number 1210020) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Holmwood Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Holmwood Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of August 26, 2022.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If a customer wishes to contact TCEQ, they may call (512) 239-4691.
To: Holmwood Utilities Customers (Public Water System ID # 1210020)
Subject: BOIL WATER NOTIFICATION
Due to low water pressures resulting from a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Holmwood Utilities public water system (PWS ID Number 1210020) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Holmwood Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Holmwood Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call 512-239-4691.
On the evening of Thursday, August 4, 2022, operations staff noticed a very high demand on the water system. Staff was again forced to again partially close the water distribution valves to slow down water use but the level of the water storage tanks continues to decrease. Staff is searching the system for leaks but has not been able to find the source of the high water use. Please be advised that the Prairie Grove water system is still under Stage 5 drought conditions. All water customers are required to conserve water and all outdoor water use is prohibited. A violation of this order will result in a fine and disconnection of water service. Thank you for your understanding and patience. Please contact us at (936) 632-7795 if you have any questions or concerns.
Responses to Comments – Central Height Water System
This post will be updated with responses to public comments and questions as they are received. If you have a comment or question, please see the information and instructions for submitting Central Heights comments and questions
Generally speaking, it’s ANRA’s intent that every water tap and water meter is located on the property for which that meter serves. In some cases, that may not be possible because of other utilities in the way or other physical barriers that prevent a specific location from being suitable to installing a water tap and water meter, however, those cases are rare. With regard to construction of US Hwy. 259, there will be numerous utility relocations that are required, including water lines. In every case where ANRA would be required to relocate a water line or a water meter to accommodate road construction, water meters would be placed in front of the property it serves.