March 27, 2023

Water Main Break and Boil Water Notice Update #2

Water Main Break and Boil Water Notice Update #3
3:40 p.m. Monday
 
Great news Prairie Grove! The repair has been completed and water has been restored. Our crew will continue flushing lines and on Tuesday morning, we will collect water samples in preparation of lifting the Boil Water Advisory. We expect that to be lifted on Wednesday.
 
Everyone should have water, however, if you do experience any issues, please let us know. We will update again as needed over the next 24 hours and will notify all of you once we are able to life the Boil Water Advisory.
 
Thank you for your patience and we hope all of you have a happy rest of your Monday!
 
March 27, 2023

Prairie Grove – Notice of Water Main Break and Boil Water Notice – Update #1

Prairie Grove – Notice of Water Main Break and Boil Water Notice – Update #1

9:00 a.m. Monday:

Summary:  After a water main break at the Sherwood well, a Boil Water Notice has officially been implemented.

Details:  Due to low water pressures in the water distribution system caused by a water leak at the water treatment plant, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number 0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Executive Manager, Utilities, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.

February 17, 2023

Upcoming Public Meeting for Implementation Plan for five Total Maximum Daily Loads for Indicator Bacteria in Hillebrandt Bayou and Neches River Tidal

The Texas Commission on Environmental Quality (TCEQ) has made available for public comment the Implementation Plan (I-Plan) for five draft Total Maximum Daily Loads (TMDLs) for indicator bacteria in Hillebrandt Bayou and Neches River Tidal, of the Neches-Trinity Coastal Basin and Neches River Basin, in Jasper, Orange, and Jefferson counties.

The purpose of the meeting is to provide the public an opportunity to comment on the draft I-Plan for five assessment units: 0601_01, 0601_02, 0601_03, 0601_04 and 0704_02.

After the public comment period, staff may make appropriate changes to the proposed I-Plan and will respond to public comments. Following the public comment period, the TMDL Program will request that the Commission consider approval of the final I-Plan. Upon approval, the final I-Plan and a response to all comments received will be made available on TCEQ’s website. The I-Plan, combined with the TMDL, provides local, regional, and state organizations with a comprehensive strategy for improving and maintaining water quality in an impaired watershed.

The public meeting for the draft I-Plan will be held at Jefferson County Extension Office, 1225 Pearl St, Ste 200, Beaumont, Texas 77701-3642 on February 28, 2023, at 6:00 p.m.

Meeting-related updates and documents are available on the project websites for Hillebrandt Bayou and Neches River Tidal.

During this meeting, individuals will have the opportunity to present oral statements. An agency staff member will give a brief presentation at the start of the meeting and will be available to answer questions before and after all oral statements have been received.

Written comments on the draft I-Plan may be submitted to Nicole Reed, Water Quality Planning Division, Texas Commission on Environmental Quality, MC 203, P.O. Box 13087, Austin, Texas, 78711-3087 or faxed to fax4808@tceq.texas.gov Electronic comments may be submitted at: https://tceq.commentinput.com/

All written comments must be received at TCEQ by midnight on March 14, 2023, and should reference Implementation Plan for five Total Maximum Daily Loads for Indicator Bacteria in Hillebrandt Bayou and Neches River Tidal.
For further information regarding the draft I-Plan, please contact Nicole Reed at Nicole.Reed@tceq.texas.gov

The draft I-Plan can be obtained via TCEQ’s website for each project at https://www.tceq.texas.gov/…/118-hillebrandtbayou-bacteria and https://www.tceq.texas.gov/…/nav/118-nechestidal-bacteria

February 17, 2023

Upcoming Public Meeting for Implementation Plan for four Total Maximum Daily Loads for Indicator Bacteria in Tributaries of the Neches River below Lake Palestine

The Texas Commission on Environmental Quality (TCEQ) has made available for public comment the Implementation Plan (I-Plan) for four draft Total Maximum Daily Loads (TMDLs) for indicator bacteria in Tributaries of the Neches River below Lake Palestine, of the Neches River Basin, in Angelina County.

The purpose of the meeting is to provide the public an opportunity to comment on the draft I-Plan for four assessment units: 0604A_02, 0604B_01, 0604C_01, and 0604M_03.

After the public comment period, staff may make appropriate changes to the proposed I-Plan and will respond to public comments. Following the public comment period, the TMDL Program will request that the Commission consider approval of the final I-Plan. Upon approval, the final I-Plan and a response to all comments received will be made available on TCEQ’s website. The I-Plan, combined with the TMDL, provides local, regional, and state organizations with a comprehensive strategy for improving and maintaining water quality in an impaired watershed.

The public meeting for the draft I-Plan will be held at the Angelina County Extension Office, 2201 S Medford Dr., Lufkin, Texas 75901 on February 27, 2023, at 6:00 p.m.

Meeting-related updates and documents are available on the project website at:

https://www.tceq.texas.gov/…/118-lufkinwatersheds-bacteria 

Written comments on the draft TMDLs may be submitted to Nicole Reed, Water Quality Planning Division, Texas Commission on Environmental Quality, MC 203, P.O. Box 13087, Austin, Texas, 78711-3087 or faxed to fax4808@tceq.texas.gov.

Electronic comments may be submitted at: https://tceq.commentinput.com/

All written comments must be received at TCEQ by midnight on March 14, 2023, and should reference: Implementation Plan for four Total Maximum Daily Loads for Indicator Bacteria in Tributaries of the Neches River below Lake Palestine.

For further information regarding the draft I-Plan, please contact Nicole Reed at Nicole.Reed@tceq.texas.gov. The draft I-Plan can be obtained via TCEQ’s website.

December 28, 2022

Boil Water Notice Rescinded for Prairie Grove Utilities

December 28, 2022

To: Prairie Grove Utilities Customers (Public Water System ID # 0030027)
Subject: BOIL WATER NOTICE RESCINDED

On Friday, December 23, 2022, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number 0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of December 28, 2022.

If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.

If a customer wishes to contact TCEQ, they may call (512) 239-4691.

December 27, 2022

Prairie Grove Utilities – Extreme Winter Weather Update #12

Update – 4:00 p.m. Tuesday:

The news so far today is good.  We began this morning with full tanks as hoped, and as of 3:30 p.m., we’ve only dropped by 11%.

Dropping at all doesn’t sound great, but we expect some during the day because the well is undersized.

It’s normal for usage during the day to outstrip the ability of the system to replenish, and it generally is able to catch up overnight when demand is at its lowest.

The demand we’re seeing so far today is in line with an average day. So we believe most, if not all, of leaks have been found.

Will we be able to leave it on tonight?

We’re can’t promise yet, but likely, yes.

Unless usage spikes significantly this evening, it’s looking VERY likely that we will be able to leave it on.

This evening around 7 p.m. once we see what it looks like after everyone gets home and starts using more water, we will update with a final decision.

These updates all go out over multiple channels: anra.org, the text notification system, and here on Facebook.

If you would like to receive these alerts as text messages, signup is easy. Just text “PGU” to 800-282-5634.

December 23, 2022

Prairie Grove Utilities – Extreme Winter Weather Update

Extreme Winter Weather 6:15 p.m. Update for Prairie Grove Utilities Customers:
 
As of this post, it is clear that there won’t be enough water supply to last through the night.
 
We will be shutting down the water system at 9:00 p.m. tonight.
 
We are doing this tonight so that when we turn water back on in the morning, there will be enough water supply to make it through until the thaw out that will occur after lunch tomorrow.
 
In essence, we are making this decision tonight so that we can better control the timing of outage. Our goal is that in doing this tonight, we can avoid an outage on Christmas Eve and Christmas Day.
 
We apologize for this inconvenience, but as always, thank you for your understanding!
December 23, 2022

Prairie Grove Utilities – Extreme Winter Weather Event Important Update

Prairie Grove Customers:
Temperatures plunged into the low double digits last night and the system is struggling.
Since yesterday evening, water demand has been exceeding the capacity of the system and water levels in the ground storage tank have dropped significantly.
We have had crews on-site multiple times overnight and again today.
The well is running and the interconnect with Diboll is open, but it’s not keeping up.
At current rates, we anticipate the system will run dry around 2 a.m. tonight.
Water system crews have found two customer-side leaks today already. Temperatures overnight tonight are forecasted to dive back into the middle teens. We anticipate temperatures rising above freezing around noon tomorrow.
Pipes that have frozen and burst will begin to leak dramatically after temperatures rise above freezing. We are asking all residents to inspect their property for water leaks under and around their homes. If you find a leak, turn off your water as quickly as possible.
If the demand doesn’t decrease between now and this evening, we may need to shut the system down overnight to prevent it running dry and give it a chance to partially catch up.
We will have crews on-site beginning tomorrow mid-morning. If you need assistance turning off your water, please post that request on the Prairie Grove Facebook page. We will be monitoring this group page and respond.
***In the meantime, we’re asking customers to minimize using dripping faucets to prevent lines from freezing.***
Take all reasonable preventive measures to insulate your pipes. Unfortunately, the system as it exists today doesn’t have the capacity to protect everyone’s pipes by leaving the water running.
Plans are in place for some stop-gap upgrades in the coming months to carry us to a complete set of upgrades over the next three years, but for this event, we’re going to have to pull together once more to get through.
December 20, 2022

Extreme Winter Weather Event

The East Texas area is expecting extreme low temperatures overnight Thursday, December 22, 2022. Current weather forecasts indicate that overnight temperatures Thursday into Friday morning could reach into the single digits and remain below freezing for 24 to 48 hours.

ANRA is asking all of its retail customers to make preparations now to protect people, pets and plumbing.

           – Adequately insulate all outdoor water faucets, hose bibs and other plumbing devices

           – Turn off and drain water lines where possible

           – For customers who live in elevated structures, (pier and beam homes, mobile homes and RVs) turn off your water and drain 

               water lines

           – Open the cabinet doors below sinks

           – Keep the temperature inside your residence the same at night and during the day when no one is home

ANRA recommends letting faucets drip only if the measures above cannot be achieved.

Remember, while it may be inconvenient to take some of these extreme measures, its much more inconvenient and expensive to do nothing.