Boil Water Notice for Portions of Central Heights Utilities (Friday, November 17, 2023)

Date: November 17, 2023

To: Central Heights Utilities Customers (Public Water System ID # TX1740008)
Subject: BOIL WATER NOTIFICATION

Due to low water pressures in the water distribution system for areas along US Highway 259 between County Road 104 and State Highway 204 (see map below for affected area), the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking,
and ice making should be boiled and cooled prior to use for drinking water or human
consumption purposes. The water should be brought to a vigorous rolling boil and then boiled
for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from
some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, Central Heights Utilities officials will notify
customers that the water is safe for drinking or human consumption purposes. Once the boil
water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that
rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who
may not have received this notice directly (for example, people in apartments, nursing homes,
schools, and businesses). You can do this by posting this notice in a public place or distributing
copies by hand or mail.

If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Executive
Manager, Utilities, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.